Shipping and Refunds
Your order is shipped to you from Juneau, Alaska
Rates are based on the value of your total order.
Orders $0-$14.95 $4.50
Orders $14.96 – $49.00 $7.00
Orders $49.01-up ship FREE
International orders
Our apologies, we are a small office and at this time we are unable to ship international orders. We are very sorry for the inconvenience.
Refunds, exchanges, or replacements
You may return new items sold and fulfilled by markkelley.com within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error. Items damaged while in transit will be replaced at no charge. Please email a picture of the shipping damage to orders@markkelley.com within one week of receipt. Thank you for your order!
Mark Kelley Photography
PO Box 32077
Juneau, AK 99803
EMAIL orders@markkelley.com
PHONE 907-586-1993
TOLL FREE 888-933-1993
FAX 907-586-1201
Privacy Policy
Mark Kelley Photography is the sole owner of the information collected via our web store. We can only access information that you voluntarily give us when you place your order. We do not sell or rent our customer information to anyone. All orders are processed by our offices here in beautiful Juneau, Alaska. We do not use third parties to process our orders. We sometimes use your email address to send you an update from Mark Kelley, we also use your mailing address to send you our annual letter. You have the option to opt out of our mail or emails by using the options within the email, or by contacting us directly. Thank you for your support!
